Spektrum Customer Service

Have a question about the functionality, performance, or compatibility of any of our products? Visit the Support tab on the product page to find articles and videos related to your product.

The fastest way to reach us, available seven days a week. Live chat will first provide AI responses for common inquiries and connect you to a live agent when available. Outside business hours, your chat will be treated like an email.

You can expect an email response within 24-48 business hours, Monday – Friday. Response times may be longer on Mondays or during peak seasons. For best results, use a name and email address associated with your account and one subject per email thread.

Calls and callbacks are handled in the order they are received during business hours. Please be aware that high call volumes may lead to longer wait times, especially for technical support calls.